Hey, Jobs Hunters Welcome To Job-Seekers Where You Get Jobs From All Department In Pakistan And India From Two Different Sectors Like Jobs In Pakistan And India. Today We Are Here With 2 Jobs Related To Customer Service In Pakistan.
1. Customer Sales Specialist
Excellent command of English Grammar and efficient typing skills
· Responsible for taking inbound and closing inbound sales calls.
· Ability to convince customers to retain his/her order
Familiar with CRM systems and practices.
Resolve customer complaints via phone, email, Live Chat, or social media
Greet customers warmly and ascertain the problem or reason for calling.
Assist with the placement of orders, refunds, or exchanges.
Your job is to answer incoming calls, make outbound calls, email replies on tickets and handle live chats efficiently.
Requirements
- Competitive, positive, humble energetic, enthusiastic, forward-thinking, and ambitious.
- 1+ year of experience in an International call center as Sales Closer
- Minimum Graduation
- ·Should be a good customer service worker who knows how to deal with potential customers
Benefits
- Uncapped Commissions on monthly basis
- Monthly recognition awards
- Bi- Annual Bonuses
- Annual Increments
- Job Type: Full-time
Pay: From Rs70,000.00 per month
Application Question(s)
Are you comfortable working in night shift (06:00pm-03:00am)?
Are you comfortable working in early morning shift (05:00am-02:00pm)
Experience:
Customer Support: 1 year (Preferred)
International Call Center: 2 years (Required)
Sales: 2 years (Required)
Language
English (Required)
Location:
Lahore (Required)
2. Chat Support Specialist (International)
Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!
What we offer
- Monthly salary of Rs.125,000
- 5 days a week (work-life balance)
- No sales or monthly targets
- Medical Insurance
- Leave Encashment
- On-the-job training
- State-of-the-art infrastructure
- Annual Increment
- Employee engagement & appreciation programs
Responsibilities
- Handle Queries, Requests, and Complaints from customers tactfully.
- Follow standard processes and procedures when it comes to providing the solution.
- Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
- Achieve superior customer engagement and ensure a significant improvement in customer experience.
- Must be able to overcome objections and handle customer pushback.
Qualifications
- A-Levels/Intermediate
- Natural instinct to empathize with users
- Excellent verbal and written communications skills
- Native or bilingual spoken and written English skills
- Detail-oriented
- Candidates can also visit our office for walk-in interviews (with original CNIC and updated CV) from Monday to Saturday between 11 am – 6 pm.
ADDITIONAL INFORMATION:
Number of Vacancies
100
Working Hours
9
Gender
Any
Salary
125,000
Minimum Education
A-Levels/Intermediate
Location
Lahore
Required Minimum Age
20 or above
Job Shift
Morning,Evening,Night
